I love my bank. They pay me interest on my checking account and pay me a % back on my check card.
Today I was bored so I thought I'd see where the rewards balance was. I usually wait and redeem it once a year and go have fun with it. I make a point to pay as much as I can with my checkcard so I can get these rewards.
Your Reward Balance : $2.24.
Hmmm... after a year I usually have something like $40. Interesting.
So I decide to call
Agent: Well we changed that program in August of 2008, now it's only on selected retailers online.
me: August of 08?
Agent: Yes.
Me: So today is July 7th of 08.
Agent: "Yes ma'am".
Me: snicker snicker "Okay, well I'd like to thank you for letting me know the program changed, I really appreciate your due diligence in educating customers about program changes".
Agent: "Um, well, Um"
Me: "Um, good bye.
The worst part, she still didn't get that she had the date wrong. Silly!
Grrr... no free pair of shoes for me. Maybe I will sign up for the Harley card. Then I might get a chance to win a Harley.
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